A protocol is a set of behaviors and expectations for interaction, whether explicit, such as NVC (“Non-Violent Communication”), or just the unspoken cultural norms of any social group. Shared protocols can dramatically increase people’s ability to collaborate and trust each other. But trying to get everyone to operate the same way is imperial, like trying to get everyone to speak the same language, and thus generates a ton of resistance if you try it.
The meta-protocol is the translation process, the dance by which trust is built between and within people. The meta-protocol is actually relevant even if two people think they’re already following the same protocol, because inasmuch as that protocol is inadequate…
…the meta-protocol is what allows them to notice that and iteratively improve whatever they’re doing and patch those gaps. (Such patches might produce a new ongoing implicit or explicit protocol, or not.)
No matter how perfect a hypothetical protocol might be, it’s impossible to systematically address everything that arises in the complex experience of being human together. There will be gaps, including during the learning process for how people can come to use a protocol consistently. The meta-protocol is whatever fully and completely answers the question of “well, then what do you do in the meantime, or when those gaps occur?”
» read the rest of this entry »I want to point at a style of thinking that I’ll call [[thinking that rejects other thinking]].
(not sure this is the right name but it’s what I’m going with for now)
It’s a hard thing to point at.
Many have tried to point at [[thinking that rejects other thinking]], in many ways (and with many terms for it) and most of the ways that people try to point at it end up resulting in people ending up engaging in [[thinking that rejects other thinking]] about the very concept of [[thinking that rejects other thinking]], despite attempting not to. Sometimes the original articulator isn’t doing this but almost always the people around them still are. Usually the original articulator is too, at least a little.
This is unfortunate, not because [[thinking that rejects other thinking]] is bad, but because then they miss all the wisdom hiding in whatever other thinking they’re dismissing or distrusting because they’re seeing it as [[thinking that rejects other thinking]]!
Symmetrically, this is also unfortunate because it makes their own wisdom less accessible to those whose thinking they’re dismissing or distrusting.
On a meta-level, this is furthermore unfortunate because it creates a bunch of muddle around the very thing they’re trying to point at, which is an important thing to point at. (I clearly think so since I’m here trying to point at it.)
…
Perhaps, instead of pointing at [[thinking that rejects other thinking]], I will point at what kind of thinking isn’t [[thinking that rejects other thinking]].
Huh—perhaps I already have, by how I wrote the above paragraphs.
…
(If you want, you can re-read the above and feel into how I feel satisfied with it as a way of pointing at this kind of thinking while doing something different than thinking that rejects thinking myself. I genuinely wasn’t sure, when I started writing this 10 minutes ago, how I’d find a way to do it, and I feel pretty satisfied with how it turned out.)
But hey, I’m a verbal dude, and while ineffability abounds, I think it’s worth spelling this pattern out way more explicitly, giving some examples, and talking about how to navigate more effectively. So keep reading for that.
» read the rest of this entry »I’ve just moved into a new home (just north of Victoria, BC), and it seemed like a good time to publish a piece of writing I drafted in January about the nature of Home.
In the terms of my previous blog post, it could be summarized as something like “Home is where you have non-naive meta-trust”.
Naturally, people really really want this sense of Home, although they may think it’s impossible, theoretically or just pragmatically. In general, most people don’t have environments where they have deep meta-trust, and don’t have a workable roadmap towards creating such environments. But it’s possible, given enough shared attention and an adequate toolkit, to co-create this sense of Home.
And, moreover, the process of a group consciously co-creating Home can itself produce the feeling of relief that being Home produces, [[in the meantime]], if everyone feels a sense that the group is doing its best to take into consideration the careabouts of each group member—before it has actually solved all the problems. This is a collective version of what Mark Lippmann calls the “Handledness is Already Success” principle.
When I use the word “need” or “want” or “careabout” or “desire” in this piece of writing, I’m pointing at, fundamentally, a cybernetic control system set point. What makes something a need, vs a want, might be essentially, as my friend Catherio put it: “if this goes unmet, I will make substantial changes to my life”. These careabouts include things on every level from psychological safety & self-actualization & meaning, to food & water & shelter… and probably stuff Maslow forget to mention!
This applies to any context, not just to a house. In particular, it can also apply to a group of people or a relationship. So I’m not talking about “home” as contrasted with “work” and “third places” here.
This applies to all sorts of meta dimensions but it’s also very concrete:
» read the rest of this entry »“If you can trust yourself when all men doubt you, but make allowance for their doubting too” —Rudyard Kipling
I’m intending to write a whole sequence of posts that express various elements of the Non-Naive Trust Dance framework I discovered last year, and thought that a good piece to write early on would be an introduction that talks about why it has the name it does, answering in brief these three questions:
I suppose it’s worth noting that I don’t remember choosing a name for this thing when I discovered it last year—this was just sort of the obvious thing to call it as I was seeing it from my perspective at the time.
My context for thinking about trust comes from my longtime colleague Jean Robertson, who points out that all trust is fundamentally trust in one’s own experience, or “self-trust” for short. Trust also needs to be qualified as trust in something in particular. There’s no general “I trust you” (or not). As someone put it:
“I trust Alice to return a $10 loan but not a $10,000 loan, Bob to return a $10,000 loan but not to babysit an infant, Carol to babysit but not with my house key, Dave with my house key but not my intimate secrets, and Ellen with my intimate secrets but not to return a $10 loan. I trust Frank if a friend vouches for him, a taxi driver as long as he’s displaying his license, and Gail as long as she hasn’t been drinking.”
From Bruce Schneier, Liars and Outliers — via Kaj Sotala, “Don’t trust people, trust their components“
Elaborating on this, what the person is saying here is “based on trusting my experience of these various folks, I have predictions of what they would do, that I’m prepared to base my decisions on.” If Alice wanted to borrow $10,000, or Bob offered to babysit, this person would then be faced with a situation where their friend would be making a bid to be trusted in a way that the person actually doesn’t trust them.
That’s a tough situation to be in, particularly if it doesn’t feel easy to talk about.
» read the rest of this entry »I keep mentioning this “Non-Naive Trust Dance” framework I’ve discovered/invented but I haven’t yet published a proper introduction to it (despite many half-finished drafts)—update: here’s one! A friend of mine recently wrote in a group chat:
Would/could you write pith instructions for NNTD? I’m curious but haven’t dived in, and would be more likely to if I could get a more concentrated sense of the flavor of it.
For those not familiar with the term “pith instructions”, it refers to condensed, direct, pithy core instructions, often for a meditation practice. Before I had the chance to reply, another friend linked my yearly review blog post 2020: Free to Dance, and the first friend replied:
Yeah that’s helpful! It definitely gets at the problem statement. I still feel like I’m missing something about what actually goes into doing NNTD.
It can be hard to give quick general instructions for various reasons, but fortunately I already had a tweet that I wrote in response to a prompt from my friend Romeo:
Challenge: make an elevator pitch for your current theory of healthy human relationships.
Hard mode: don’t reference existing popular theories or merely reword one of them.
— @RomeoStevens76 on twitter
Here, with some tiny edits, is the elevator pitch I came up with for the NNTD (which is definitely a theory of healthy human relationships!)
I shared that in the group chat and offered to elaborate on anything listed in [[core principles of the [[NNTD]]]] and a discussion ensued between me and my friend. And so we hereby continue a trend of blog posts composed of lightly edited conversations, although this one is more theory than practice.
Friend: Ooh, this elevator pitch is really good! Interesting that there’s a meta-trust element too, in the process itself. I needed something like that, as opposed to the core principles page, which feels too big/complicated/rabbit-holey. It’s just very instantly practical.
» read the rest of this entry »A long-time reader of my blog reached out to me after reading Internal Trust Dancing case study: EA & relaxation and asked if I’d do a session, and I said sure! I’m mostly not taking new coaching clients at the moment, but I want to refine and share this technique so I have some small availability for one-off sessions on this. Let me know if you’re also interested!
This case study, shared with permission of course, is a bit longer, since it’s a transcript of an hour’s conversation. I’ve removed a couple tangents but almost all of it is important and it could be misleading to leave out almost any of the lines, so instead this is just a 6000 word post. Read it if you want! It gets juicier about halfway through, for what it’s worth. I do also have more commentary which I can share with folks who are interested.
I’ve annotated the transcript in the same style as the Therapeutic Reconsolidation Process case studies in Unlocking the Emotional Brain, with 7 steps (ABC123V), while trying to not get too shoehorn-y about it. Doing this annotation helped me get clear on what I was actually doing—the level I’m working on wasn’t actually obvious to me until I wrote it out. The steps, for reference, are:
And of course M is me and C is my coaching client.
As discussed in the previous case study, in order to have conversations internally, it’s necessary for the parts to see that they’re parts. Here they each get the chance to speak to their perspective briefly. We don’t go too deeply or intensely into either part’s viewpoint, because we want them both in the room together, and they may not trust each other enough to go deeper. This
C: So there’s one specific problem I want to look at… I ended a relationship 6-8 months ago. And we’re still friends, that’s okay there. A couple months ago I decided to start dating again, so I’ve been scheduling dates, etc. But then, when I get to the point of meeting someone, I don’t want to. And I end up cancelling. This has happened 6 times in the last 2 months. And then I have a date coming up this Saturday but I’ll probably cancel it on Friday.
[This conversation was on Wednesday—there’s an email at the end of this post with an update. This simple articulation of an oscillation from compartmentalization is essentially Step A: symptom identification. This was a conveniently precise and concrete oscillation. However, note that we’re going to focus on the compartmentalization itself, not on the content of the conflict. So for what follows, Step B: retrieval of symptom-necessitating emotional schema, we’re not asking “why is it necessary to cancel the date?” we’re asking “why can’t these two perspectives talk to each other?” The fact that his parts are stuck in a tug of war rather than co-creatively finding a solution to this conflict is the symptom. This is, in general, the focus of internal trust-dancing.]
» read the rest of this entry »This post consists primarily of a lightly-edited text of a chat-based coaching exchange between Malcolm (M) and a participant (P) in a recent Goal-Crafting Intensive session, published with permission.
It serves several purposes I’ve been wanting to write about, which I’ll list here and describe in more detail at the end:
Without further ado, here’s the conversation we had:
P: I’m thinking useful next steps might be planning out how to explore the above; the ML-work will come relatively naturally as part of my PhD, whereas the science communication could take some fleshing out.
I feel a little discouraged and sad at the prospect of planning it out.
M: Mm—curious if you have a sense of what’s feeling discouraging or sad about the planning process
P: My sense is that if I plan it out it’s somehow mandatory? Like it becomes an “assignment” rather than a goal, like I have to persevere through even on the days where I don’t want to.
M: Here’s a suggestion: write a plan out on a piece of paper, then burn it
(inspired by the quote: “Plans are useless, but planning is indispensable.”)
P: That was fun! I guess I’m very much a “systems” man, I have this fear that nothing will get done if it’s not in the system. But that might be detrimental motivationally for stuff like this.
M: Hm, it sounds like you have a tension between wanting to track everything in the system but then feeling burdened by the system instead of feeling like it’s helping you
P: That definitely strikes a cord (as well as your points, George, about separating “opportunities” from tasks). I guess I’m worried that I won’t get as much done if I’m not obligated to do it, or that it’s somehow “weak” to not commit strongly. But for long term growth, contribution and personal health, that’s probably not the way to go.
M: Yeah! If you want, we could do some introspection and explore where those worries come from!
(we could guide you through that a bit)
On behalf of the universe: there’s been a mistake. You weren’t meant to be sent here, to your room.
I’m highlighting the mistaken nature of this situation because what I want to tell you is: you’re free. But I don’t want to be your rescuer, you see. In order for you to really be free of this room, in your mind not just your body, you’ll need to be free of the meaning of it, which means coming to understand why you were never meant to be sent here in the first place.
In saying you’re free, I’m not saying, “you’re good—it doesn’t matter what you did that resulted in you being sent to your room.” There’s probably some sort of conversation that needs to happen, because whatever you did affected other people in ways that you need to understand, and I think you’d want to do something different if you could understand both those impacts and also understand what prompted you to do what you did in the first place. Also, other people need to understand what impacts they had on you! All of that needs to be talked about, in order for everyone to have a good time now and in the future.
And… in saying “there’s still a further conversation that needs to happen,” I’m not saying, “you’re bad—you can’t relax or feel good until we have that further conversation.” You don’t need to stress about it. You didn’t do anything wrong. We want to have this conversation in a way that feels good for you, and for everyone.
» read the rest of this entry »