How do you know that you’ve been understood?
This question is one I think about a fair bit, and part of what motivated me to write the jamming/honing blog post.
If I’m saying something something really simple and hard to misunderstand, all I basically need to know is that the message was received and the listener isn’t confused. for example “Hey Carla, I left the envelope outside your room.” If Carla says “OK” then I can be pretty sure she’s understood. (Unless of course she misheard me saying something else reasonable.) A slight modification of this would be a situation where the information is straightforward but detailed—and the details matter. In these situations, often the entire message is recited verbatim. A classic example would be when a number is spoken over the phone, and the listener echoes each set of 3-4 digits.
But when communicating something more complicated or nuanced, it’s usually not enough for the speaker to just get a “K” in response. If I’m trying to convey a model to you, one common way for us to verify that you’ve understood the model is for you to say something that you would be unlikely to be able to say if you hadn’t. This could take the form of explaining the model in a new way: “ahh, so it’s kind of like Xing except you Y instead of Z” or it could involve generating an example of something the model applies to.
I think we do this intuitively. Responding to an explanation with “K” potentially implies a lack of having engaged with the details. More like “You’ve said some things and I’m not arguing with them.”
On the International Space Station, the American astronauts would speak to the Russian cosmonauts in Russian, and the Russians would reply back in English (source). The principle is that it’s much easier to tell if someone has your language confused than it is to tell if you’ve correctly interpreted something in a foreign language.
One of the biggest things I’ve learned over the past year is how to truly let go of regret.
A few months ago, in September, I went to a tantra yoga workshop called the Fire & Nectar retreat. The event involved a fair bit of yoga and meditation, but what was most powerful for me were the teachings on non-dualism. A lot of it made deep, immediate sense to me, and there were also pieces that were met with a lot of resistance.
One of the most challenging things that our teacher Hareesh said was this:
If you had a chance for a do-over, would you choose for everything to go exactly the same?
If not, you have not yet surrendered.
He clarified that this wasn’t talking about a dualistic sort of surrender, more like surrendering to reality. I seem to recall he was quoting someone, but I can’t find a source in my notes or on the internet. At any rate, this was a thing that he said, and I immediately recognized it as containing a perspective that I didn’t understand. A perspective that I feared.
I recognized it as a perspective that I’d been in a battle with for several years.
I feel so incredibly much better when I don’t procrastinate, and yet I still procrastinate regularly. Why am I so resistant to classical conditioning in this context? What further questions should I ask myself / demands should I make of myself, to attack this problem?
I suspect that this is a paradox that almost everyone has encountered on some level. People want to be productive. It feels good to have a really fruitful day.
This is something we often forget, when we frame our self-improvement efforts as a fight between what we should do and what we want to do.
And note that it’s not just that people want-to-have-been-productive. It generally feels pretty good while you’re doing it too. There are exceptions, of course—some work is a grind—but in general it’s at least satisfying, if not fulfilling, to be doing good work. And even with relatively aversive work, it usually feels better to be actually making progress than to just be stewing in the feeling that you should be working but aren’t.
So here’s the million-dollar question: if it feels good to be productive, why aren’t people productive more? » read the rest of this entry »
For the last few months I’ve been using a remarkably powerful, remarkably simple technique for increasing my effectiveness. It’s called a Captain’s Log.
It’s kind of like a journal, except instead of writing in it reflectively from a historical or archival perspective, the specific purpose of it is to write in it in the heat of the moment, when encountering a feeling of uncertainty or internal conflict. (I realize that the name doesn’t really reflect that distinction, but I don’t care! Perhaps it’s from Invictus: I am the captain of my soul.)
How much better would your days be if every time you felt uncertain or conflicted, you were able to have a quick conversation with a compassionate friend? Would that effect be present even if the friend didn’t really say anything but just nodded as you thought out loud? Well, turns out you can basically do this!
And it turns out that it’s a really valuable tool for practicing undividedness as though saving my head from fire.
Thoughts that might prompt me to use it:
(This post is much more stream-of-consciousness than many of my other posts. I’m working stuff out live.)
I was doing Focusing earlier today, and reflecting on a complex, challenging decision I’m starting to feel into. I found myself remembering a video I’d watched last night. I want to share it with you, so I’ve pulled out the snippet that’s really good. It’s literally 14 seconds, and you only really need the first 5. Click to watch:
Michael Franti and this girl Jocelin have just sung a song together, and he then asks her if she’d like to sing with him onstage. As she comprehends the proposal, her face lights up.
“YES!” she says.
“YEAH! I LOVE STAGE!”
When I saw that video last night, I shared it and wrote:
Interview at start, and the song… eh ¯\_(ツ)_/¯ , kinda cute.
Her utter unreserved enthusiasm at the end, both on her face and in her voice, when he’s like “Do you want to come and sing on stage with us?”…
…glorious. I’m not exaggerating.
I’ve forgotten how to say YES like that. Or maybe it’s that my desires have become complex and conflicted and so it’s never totally clear what I want. Or maybe I’m not putting myself into situations where the right question will even get asked. Or maybe I’m afraid.
I want to say YES like that. » read the rest of this entry »
I wrote a post last year on two different kinds of expectations: anticipations and entitlements. I realized sometime later that there is a third, very important kind of expectation. I’ve spent a lot of good time trying to find a good name for them but haven’t, so I’m just calling them “the third kind of expectation”. On reflection, while this is unwieldy, it is an absolutely fantastic name by the sparkly pink purple ball thing criterion.
First, a recap on the other two kinds of expectations in my model: anticipations and entitlements. An anticipation is an expectation in the predictive sense: what you think will happen, whether implicitly or explicitly. An entitlement is what you think should happen, whether implicitly or explicitly. If your anticipation is broken, you feel surprised or confused. If your entitlement is broken, you feel indignant or outraged.
I made the claim in my previous article that entitlements are in general problematic, both because they create interpersonal problems and because they’re a kind of rationalization.
Since then, some people have pointed out to me that there’s an important role that entitlements play. Or more precisely, situations where an angry response may make sense. What if someone breaks a promise? Or oversteps a boundary? It’s widely believed that an experience of passionate intensity like anger is an appropriate response to having one’s boundaries violated.
I continue to think entitlements aren’t helpful, and that what you’re mostly looking for in these situations are more shaped like this third kind of expectation.
There’s a pattern that I’ve noticed in several areas of practice, that I want to highlight. I think it’s a core piece of the challenge I’ve been writing about, around how to get out of internal conflicts. As of this sentence, I’m not totally sure why, but I’m hoping to be more sure by the time I reach the end of this post, and at minimum to have framed a question that we can look at together.
The pattern can be expressed as a simply trigger-action plan: if experiencing discomfort or challenge, orient towards it as an opportunity to practice.
The first place I recall hearing this was from Valentine at CFAR, who taught it as a central component of what was then called “againstness training”. The aim of againstness training was to develop the ability to notice one’s stress response (SNS = sympathetic nervous system activation) and be able to shift towards a more relaxed state.
One powerful step for relaxing the stress you’re encountering, he said, is to be glad for it. This doesn’t have to come first—you can go straight to a breathing exercise, but it helps if it comes first. Part of why it helps is that it provides a frame within which doing those breathing exercises makes sense! If you’re relating to stress as something to learn from, you’re going to be much more inclined to trying to work with it consciously rather than acting from it.
This “with it” rather than “from it” seems to me like a kind of subject-object shift, which suggests that maybe the role played by “being grateful for the opportunity to train” (as Val canonically phrased it) is helping you to take the stress as object. That seems like a good first analysis of it.
Is that all? Let’s look at another example, then see what becomes apparent.
Another personal learning update, this time flavored around Complice and collaboration. I wasn’t expecting this when I set out to write the post, but what’s below ended up being very much a thematic continuation on the previous learning update post (which got a lot of positive response) so if you’re digging this post you may want to jump over to that one. It’s not a prerequisite though, so you’re also free to just keep reading.
I started out working on Complice nearly four years ago, in part because I didn’t want to have to get a job and work for someone else when I graduated from university. But I’ve since learned that there’s an extent to which it wasn’t just working for people but merely working with people long-term that I found aversive. One of my growth areas over the course of the past year or so has been developing a way-of-being in working relationships that is enjoyable and effective.
I wrote last week about changing my relationship to internal conflict, which involved defusing some propensity for being self-critical. Structurally connected with that is getting better at not experiencing or expressing blame towards others either. In last week’s post I talked about how I knew I was yelling at myself but had somehow totally dissociated from the fact that that meant that I was being yelled at.
Lots of more abstract writing in the works, but in the meantime, an update on my personal learning process: I’m currently working on shifting out of a meta-oscillation between being intensely purpose-driven but stressed & tense and being self-compassionate & internally aligned but aimless & disoriented.
Of course, an update on my personal learning process is still going to include some abstractions!
I sketched out a 2×2 to capture these dimensions. I’m not totally satisfied with the axes or the quadrants, but the overall structure feels clear and powerful, and I’ll refine it over time. I’m trying to get more comfortable putting out drafts of things:
— Malcolm🌊Ocean (@Malcolm_Ocean) June 23, 2017
The ideal state is the one in the top right, » read the rest of this entry »
The process “giving feedback” is outdated. Or limited, at least.
Let’s do a post-mortem on a post-mortem, to find out why…
My friend Benjamin (who works with me on both Complice and the Upstart Collaboratory culture project) and I had an experience where we were making some nachos together, and… long story short: most of them burnt. We then spent a bit of time debriefing what had happened. What was the chain of events that led to the nachos burning? What had we each experienced? What did we notice?
This yielded a bunch of interesting and valuable observations. One thing that it did not yield was any plans or commitments for how we would do it differently in the future. Anything like “So when [this] happens next time, I’ll do [that], and that will act as a kind of preventative measure.”
Given that lack of future plans or commitments, one might ask: was it a waste of time? Did we not really learn anything? Will things just happen the same way again? » read the rest of this entry »