Reality distortion: “I can tell, but you can’t”

5th in the “I can tell for myself” sequence. Previous post: The primacy of knowing-for-oneself

This is a short post that introduces the second half of the sequence. The first half focused on what it means to have a sense of being able to tell something for yourself (direct-knowing or “gnosis”) as contrasted with taking someone’s word for it, and how people get out of touch with their own knowing, in many little moments as children and structurally as a society. The remainder of the sequence investigates interactions between people, tensions that arise depending on how well each person is tracking their sense of being able to tell for themselves, and possibilities for collective direct-knowing: “we can tell for ourself”.

So. Sometimes one person can tell for themselves, while another is taking others’ word for it. There are a few ways that can go. Sometimes the asymmetries are simple, functional and productive; well, relatively—there are a few caveats. These simple functional asymmetries are what this post is about—companies being one example.

Lopsided conversations

When there’s a conversation between one person who is consistently checking everything that’s being said with whether it accords with their experience, and another who isn’t, the conversation can easily become lopsided, with the person who is grounded in their own self-trust ending up with a position of authority. That’s not the only place that social authority comes from (institutional power, or pure charisma spouting bullshit, work just fine for that) but I would say that it produces a kind of authority that holds up under quite a bit of inspection, which naturally engenders a kind of sustained trust from others.

When this is the case, the person who is uncompromisingly checking everything with their own experience ends up exerting kind of a large gravitational force on the conversation, and people let them do this in part because they don’t know how to access their own full weight, and in part because the other person does seem to be speaking with a kind of grounded honesty.

Prompt: A dramatic scene depicting two men in a conversation. One man stands on the edge of a rugged cliff, dressed in casual hiking gear. His posture is assertive, and he is making strong gestures with his hands. Facing him is another man standing on a towering pile of speech bubbles, symbolizing an intent verbal exchange. The speech bubble pile is as high as the cliff, putting both men at eye level. The background features a dramatic sky with dark clouds, enhancing the intense atmosphere of the scene. Both men are of average build, one with short hair and the other slightly longer.
AI-generated by ChatGPT+DALL-E with my prompt: a guy standing on a cliff’s edge, arguing eye to eye with a guy standing on a pile of speech bubbles (view image alt for the full prompt used)

And so this authority may override what others say since the others don’t trust their own “I can tell for myself” sense, so they speak in a kind of flimsy floaty way (not to say it might not sound confident, just that its source of confidence is not in the room). Simultaneously, the authority may not be bothered by people attempting to put out ideas, because they’re grounded in what they know rather than subject to some ideology that they need to uphold in order to maintain their legitimacy. And in technical domains where there’s a clearer sense that we can converge on the right answer, there can be lively debate and the authority will recognize “oh wait, you’re right, my bad”. In general, conversations in technical domains tend to have more sense of everybody involved having at least some sense of “I can tell for myself”.

My guess is that a lot of (relatively) healthy companies have a bit of this going on, and it’s not ideal but it’s legit better than a company where everybody is bullshitting, like I described in the oppressive cultures post. And there are definitely attractors, but there’s no clear binary distinction between any of the dynamics I describe anywhere in this sequence. Many situations could be analyzed through the lens of different kinds of dynamics, and multiple elements might be present or relevant at the same time.

The stability & simplicity of asymmetry & hierarchy

It’s been observed by many people over the years that while consensus has various kinds of appeal, it is often much less efficient and effective than having someone who is in charge for some scope of project or whatever, and can decisively choose what’s going to happen. There is a deeper level of complexity possible, of collective consciousness or co-what-now’ing, where everybody is fluidly organizing and integrating and differentiating and so on—the fully meta-rational workplace—but that’s hard and even the forefront of development of our species can only kinda do it sometimes. So it’s often more workable to just have one person call the shots—at least at a given level; maybe someone else calls the shots within their subproject, etc.

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“Whose job is this?”

It occurs to me, in the shower, that a lot of my life is preoccupied by this question. It’s a good theme, for Malcolm Ocean. Whose job is this?

My “what if it were good tho?” YouTube series and website is about the role of design: how each day, people are pulling their hair trying to workably interface with systems, wasting hours of their life, and feeling stupid or ashamed because they can’t figure it out, when in many of these cases an extra couple of minutes’ thought on the part of the person who designed it or made it would have made the whole experience so smooth it would have gone as unnoticed as the operation of the differential gearing in your car that makes turns not result in wheels skipping on the ground as the outer one needs to travel further than the inner one. That guy just works! That problem is so solved most people never even realize it was ever a problem.

My app, Intend, is about the question of what you want to do with your life: about consciously choosing what your job is. It’s also about figuring out what to do right now, in light of the larger things you want to do, and differentiating something someone else wants you to do from something you want to do, so you don’t accidentally live somebody else’s vision for your life instead of yours. Moreover, it helps keep you from being saddled with dozens or hundreds of stale tasks merely because past-you vaguely thought they were a good idea or at least worth putting on a list.

My work in communication, trust, and the human meta-protocol, is about teasing apart the nuances of exactly who is responsible for what. Some of that has been focused around creating post-blame cultures, and I’ve recently come to a new impression that what blame is (aside from “the thing that comes before punishment”) that I could summarize as “a type of explanation for why something went wrong that assigns responsibility crudely rather than precisely and accurately-by-all-parties’-accounts”. In other words, it gets the “whose job is this?” question wrong, and people can tell.

My mum told me that as a kid I had a very keen sense for justice and injustice, and this feels related to how I think about the design stuff as well as other questions. My ethical journey over the last years has involved a lot of investigation of questions around what things are my job, and what things are not my job, and how to tell the difference. And how to catch my breath, and how to reconcile the fears I’ve had of not trying hard enough. And how to tell when the messages about how to be a good person are crazy.

“You had one job!”

As I said, my longstanding beef with bad design can be seen as frustration at designers and builders not doing their job. I say “builders” because some of them don’t even realize that part of their job includes design. My partner, Jess, just shared with me a perfect case study of this. She’d been having trouble getting her psych crisis non-profit registered for some California government thing, because the form needed her number from some other registration, but when she put in the number the form said it was invalid (with no further clues). She tried a different browser, tried a bunch of other numbers from the document that had the supposed number, called the people who had given her the number to make sure it was the right one given that it wasn’t super well-labeled, and I even tried poking at the javascript on the page to turn off the validation altogether, but nothing worked.

A couple weeks later she texted me:

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Exploring & integrating my resistances to growing Intend

For its whole existence, I’ve been vaguely wanting my business to grow. For a while, it did, but for the most part, it hasn’t. I wrote last post about how I have increasing amounts of motivation to grow it, but motivation towards something isn’t enough to make it happen. You also need to not have other motivations away from it.

My understanding of how motivation & cognition works is that any inner resistance is a sign of something going unaccounted for in making the plan. Sometimes it’s just a feeling of wishing it were easier or simpler, that needs to be honored & welcomed in order for it to release… other times the resistance is carrying meaningful wisdom about myself or the world, and integrating it is necessary to have an adequate plan.

In either case, if the resistance isn’t welcomed, it’s like driving with the handbrake on: constant source of friction which means more energy is required for a worse result.

Months ago, I did a 5 sessions of being coached by friends of mine as part of Coherence Coaching training we were all doing. Mostly fellow Goal-Crafting Intensive coaches. My main target of change with this coaching was to untangle my resistance to growing Intend. I think it loosened a lot of it up but I still have work to do to really integrate it.

In this post, I’m going to share some of the elements I noticed, as part of that integration as well as working with the garage door up and sharing my process of becoming skilled at non-coercive marketing. Coercion is quite relevant to some (but not all!) of the resistance I’ve found so far.

I’m going to do my best to be more in a think-out-loud, summarize-for-my-own-purposes mode here, rather than a mode of presenting it to you. Roughly in chronological order by session, which happens to mostly start by looking at money and end by looking at marketing…

Having more money is bad

This isn’t one I have very strongly, but it did arise a little bit. There was a sense of I don’t want to have too much money because then people will want my money. (Interestingly, time doesn’t work like this since it’s not so fungible in most cases!) But overall I like being generous and I expect that if I suddenly had a bunch of people trying to get me to contribute to their things, I’d do a good job of figuring out how to manage that. And frankly probably lots of people I know have likely assumed that I have more money than I do and I haven’t received the slightest pressure related to that (although a couple people over the years asking if I’d angel invest, which is the kind of message I’d like to get from friends anyway!)

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How and why I take a weekly “day off”

Last year I started a new habit of taking a weekly “day off”. The two key things that make my day a “day off” are:

  1. no preplanned anything
  2. no browser tabs to start the day

I’ve kind of tried to keep those 2 elements alive during the day too though, meaning:

  1. I don’t schedule anything later in the day, during the day
  2. I try my best to decisively nuke browser tabs I’m not actively using

No preplanned anything

If some event is particularly juicy and only happens that day, I might put it on my 2nd calendar (more of an “fyi”) so that I know that the opportunity is there.

But I make it clear for people not to assume I’ll go.

Sometimes, a day or two before my day off, I imagine what I might do that day, but I still have to find out.

Saturday-me can delight in the present FEELING of how satisfying it might feel to spend my Sunday day off finishing an old backburner project… but it’s a fantasy, not a plan!

If anyone asks me “what are you doing on tomorrow/Sunday?” I just say “whatever I feel like doing!”

It’s simultaneously kinda scary & profoundly liberating to tell people I’m not available on a given day not because I’m busy but because my schedule is completely empty and NOBODY (not even me) is allowed to fill it.

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An illustration of the adjacent-possible meta-team vision

While queuing up the 100× vision post last week, I realized I hadn’t published another vision doc that I wrote awhile back and had been sharing with people, so I figured out would be good to get that out too. In contrast to the 100× vision, which is imagining the 2030s, this one is the adjacent-possible version of the vision—the one where if you squint at the current reality from the right angle, it’s already happening. I wrote this one originally in November 2020. There’s also A Collaborative Self-Energizing Meta-Team Vision, which is a looser sketch.

Preface

This is intended to evoke one possibility, not to fully capture what seems possible or likely.

In fact, it is highly likely that what happens will be different from what’s below.

Relatedly, and also central to this whole thing: if you notice while reading this that you feel attracted towards parts of it and averse to other elements (even if you can’t name quite what) then awesome!

Welcome that.

Integrating everyone’s aversion or dislike or distrust or whatever is vital to steering towards the actual, non-goodharted vision. And of course your aversion might be such that it doesn’t make sense for you to participate in this (or not at this phase, or not my version of it). My aim is full fractal buy-in, without compromise.

The diagram

A diagram depicting 3 nested circles, each with people in them, and different projects that people are working on.
An illustration that I made for a friend to try to point at my vision. This piece of writing was then written to explain the illustration.

This diagram (except for the part where one of the people is marked as me 😉) could apply to any network of people working on projects together, that exists around a closed membrane, but I want to elaborate a bit more specifically about what I have in mind.

The Collaborative self-energizing meta-team vision public articulation 2020-10-19 is describing the outermost regions of the above diagram, without any reference to the existence of the membranes. The open-network-ness is captured by this tweet:

This is a beacon—want to work with people doing whatever most deeply energizes you? Join us!…how? There’s no formal thing.

Joining = participating in this attitude.

The attitude is one of collaboration in the sense of working together, and in particular working together in ways that everybody involved is excited about and finds energizing and life-giving. Where people are motivated both by the work they’re doing as part of the collaboration, and by the overall vision. That’s not to say it’ll all be easy or pleasant or straightforward—working with people is challenging! And that’s where the other layers come in.

I’m now going to jump to the innermost, closed membrane, because the dotted-line teal group kind of exists as a natural liminal area between that and the wider group.

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Malcolm’s 100× vision (3 layers)

“There is almost a sensual longing for communion with others who have a large vision. The immense fulfillment of the friendship between those engaged in furthering the evolution of consciousness has a quality impossible to describe.”
— Pierre Teilhard de Chardin
Artwork by DALL·E 2 with my prompt: “illustration of a group of humans forming a collaborative ecstatic superorganism”.
I created the graphic with the Pierre Teilhard de Chardin quotation overlaid.

Last year, I was inspired by a fellow friend and consciousness-evolution-furtherer, who sent a screenshot of his “100× vision” in a newsletter. I replied “I feel dared by you doing that to do something similar myself.” A couple months later, I finally wrote something up. At the time it felt too big and scary to post anywhere, but perhaps I’ve grown, or just gotten more comfortable with it, or shared it with enough people who responded positively… because I now feel pretty easeful about posting it to my blog.

I’ve written some adjacent-possible visions. This one is about 10-15 years into the future—sometime in the 2030s—and is written as if I wrote it then, in the present tense, describing what I see when I look around at my life. It’s not a complete description of what I want—it’s actually very abstract and is designed to be a sort of generic placeholder vision that many people would also find themselves wanting. A friend recently challenged me to make an actual personal vision, so I’ve now done that too and it’s called “Malcolm’s bespoke personal selfish vision” but that I’m also not ready to publish. Wants can be very vulnerable!

Without further ado: here’s what I see from an imagined place in the 2030s:


I’m deeply embedded in beautiful, bountiful, brilliant collaborative human superintelligence on many scales, of which I’ll highlight 3 below. I’m not the leader on any of these scales – to some extent because there is no single leader but also because inasmuch as there is, that’s not what I’m called to do. But I was one of the major figures getting it all off the ground years ago, because I knew I needed all of this to exist in order to be thriving this much… I wouldn’t settle for anything less, and nobody else was already simply doing it in a way I could join, so I Sourced some of it.

Since precisely *what* we’re all working on at this point is highly contingent and path-dependent on both what else has happened and is happening in the world, as well as on who’s involved, and I’m writing this from a trans-timeline perspective that’s independent of those details, I can’t specify in detail what projects we’re working on, but I can describe the rough structure of things as they look right now in 2035.

inner scale: collective brain

I’m part of a slowly growing group of 10-20 people who are capable of getting profoundly in sync and are thus able to actually think as well as… it’s hard to put it but something like “as well as a single human could if it had 10-20x as many neurons”. Another analogy might be “a five year old is to an adult as an adult is to this collective brain”. We’re able to solve problems better than almost any individual could (except given specific expertise). Individual wisdom is integrated—the group is wise about anything that any individual in the group is wise about.

This group is one of several that are connected, and we’ve had some splittings and mergings over the years to find better configurations of people.

We have been and are ongoingly achieving this through a combination of…

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Runway lengthens if you’re making money

(adapted from this twitter thread)

One thing most people don’t realize about starting a small business, particularly in the context of something with low overhead and low fixed costs, like software or media: not-enough revenue is still money!

Say you have $16k and need $2k/mo to live on. That’s 8 months of runway.

Say that after 3 months, your business makes $1k/mo. Not sustainable yet, but now you have 10 months runway! ((16-2*3)/(2-1)=10)

Not-enough revenue is still real money! 🤑

Huh. “runway” is actually backwards metaphor for this thing, at least in a personal context (may be different with “moon or bust” startups, that aren’t making any money while burning up runway).

Real runway is fixed distance, & certain speed needed for takeoff, but faster you go the sooner you run out of runway! 🛫 All-or-nothing. It’s dangerous to be going very fast but not fast enough, because it means that

By contrast, as you get momentum going with a personal business, that actually buys you more time.

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Complice: Beyond Getting Things Done

Some years ago, I invented a new system for doing stuff, called Complice. I used to call it a “productivity app” before I realized that Complice is coming from a new paradigm that goes beyond “productivity”. Complice is about intentionality.

What is Complice?

Complice is a new approach to goal achievement, in the form of both a philosophy and a software system. Its aim is to create consistent, coherent, processes, for people to realize their goals, in two senses:

  • realize what their goals are
  • make their goals a reality

Virtually all to-do list software on the internet, whether it knows it or not, is based on the workflow and philosophy called GTD (David Allen’s “Getting Things Done”). Complice is different. It wasn’t created as a critique of GTD, but it’s easiest to describe it by contrasting it with this implicit default so many people are used to.

First, a one-sentence primer on the basic workflow in Complice:

  1. Clarify your goals: what matters to you on the timescale of months/years?
  2. Set intentions for today: how can your day be in service of your big-picture vision?
  3. Take action: work on what feels meaningful, whether the intentions you set or other emergent opportunities or challenges.
  4. Review, reflect, reorient: did you do what you set out to do? Is it actually moving the needle? Go to 2.

There’s a lot more to it, but this is the basic structure. Perhaps less obvious is what’s not part of the workflow. We’ll talk about some of that below, but that’s still all on the level of behavior though—the focus of this post is the paradigmatic differences of Complice, compared to GTD-based systems. These are:

  • choosing & doing, over organizing
  • goals as fundamental, rather than tasks
  • aliveness, instead of exhaustiveness
  • proactive, rather than reactive

Keep reading and we’ll explore each of them…

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A Collaborative Self-Energizing Meta-Team Vision

Originally written October 19th, 2020 as a few tweetstorms—slight edits here. My vision has evolved since then, but this remains a beautiful piece of it and I’ve been linking lots of people to it in google doc form so I figured I might as well post it to my blog.

Wanting to write about the larger meta-vision I have that inspired me to make this move (to Sam—first green section below). Initially wrote this in response to Andy Matuschak’s response “Y’all, this attitude is rad”, but wanted it to be a top-level thread because it’s important and stands on its own.

Hey @SamHBarton, I’m checking out lifewrite.today and it’s reminding me of my app complice.co (eg “Today Page”) and I had a brief moment of “oh no” before “wait, there’s so much space for other explorations!” and anyway what I want to say is:

How can I help?

screenshot of LifeWrite landing page

Because I realized that the default scenario with something like this is that it doesn’t even really get off the ground, and that would be sad 😕

So like I’ve done with various other entrepreneurs (including Conor White-Sullivan!) would love to explore & help you realize your vision here 🚀

Also shoutout to Beeminder / Daniel Reeves for helping encourage this cooperative philosophy with eg the post Startups Not Eating Each Other Like Cannibalistic Dogs. They helped mentor me+Complice from the very outset, which evolved into mutual advising & mutually profitable app integrations.

Making this move, of saying “how can I help?” to a would-be competitor, is inspired for me in part by tapping into what for me is the answer to “what can I do that releases energy rather than requiring energy?” and finding the answer being something on the design/vision/strategy level that every company needs.

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Transcending Blame while Hopping Mountains Together

Another personal learning update, this time flavored around Complice and collaboration. I wasn’t expecting this when I set out to write the post, but what’s below ended up being very much a thematic continuation on the previous learning update post (which got a lot of positive response) so if you’re digging this post you may want to jump over to that one. It’s not a prerequisite though, so you’re also free to just keep reading.

I started out working on Complice nearly four years ago, in part because I didn’t want to have to get a job and work for someone else when I graduated from university. But I’ve since learned that there’s an extent to which it wasn’t just working for people but merely working with people long-term that I found aversive. One of my growth areas over the course of the past year or so has been developing a way-of-being in working relationships that is enjoyable and effective.

I wrote last week about changing my relationship to internal conflict, which involved defusing some propensity for being self-critical. Structurally connected with that is getting better at not experiencing or expressing blame towards others either. In last week’s post I talked about how I knew I was yelling at myself but had somehow totally dissociated from the fact that that meant that I was being yelled at.

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A portrait of Malcolm Ocean

I'm Malcolm Ocean.

I'm developing scalable solutions to fractal coordination challenges (between parts of people as well as between people) based on non-naive trust and intentionality. More about me.

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