What do you want? Great, go get it. Tomorrow, maybe.
This is better advice for some things than others. To use a trivial example, say you’re part of a business that involves selling directly to clients. And your goal is to grow sales by X% this year. Well, you can’t reach out and directly move the dial on how much product the company has sold. What you can do is make more sales calls. Just remember: what ultimately matters isn’t the number of calls but the annual sales.
The 4 Disciplines of Execution (great pdf summary here) calls this distinction “lead measures” vs “lag measures”. Lead measures are the ones that you can influence directly, in the short term. They tend to be relatively “instrumental“—not things you want intrinsically, so much as things you want because they help you get things you do want intrinstically. The lead measures that you choose for a given situation represent a belief you have about the best way to influence the lag measure. For the most part, you’d happily choose a different lead measure if you thought that’s what could get you closer to the goal.
Briefly, some examples that follow this pattern:
I’ve known for years that I’m not very fond of the thing commonly referred to as “teasing”, or more technically “casual interpersonal antagonism”. I made that term up. But there’s something helpful in thinking that there could be technical terms for stuff like this. Another technical term is “friendly countersignaling“. It seemed people were trying to justify saying mean things by saying “well I didn’t really mean it” but it seemed that often they did mean it.
I realized this way back when I had my first break-up at age 16. My partner at the time really liked a certain kind of teasing that I found very aversive (for example, saying “you’re weird” in a way that made it sound like this was a bad thing) and this was one part of what made things tense enough to prompt a breakup (although maybe it just exacerbated existing tension?). I don’t blame her: at the start of our relationship, a year or so prior, I’d actually been quite teasy myself, but I think that that teasing (which was fairly flirty I guess) itself came out of a lot of insecurity and fear that I had had at the time. Like I was trying hard to pretend I didn’t like her because I was afraid she mightn’t like me. Whereas once we’d been dating for awhile that didn’t really make sense, on my end.
Anyway, enough about Malcolm’s early love-life. The point is that I had an aversion to teasing, not just abstractly but from a specific instance of it being problematic. I even had a model of myself as someone who didn’t like teasing, and I warned some later romantic partners about it going into the relationship. But I didn’t really think much more about why I didn’t like teasing: it just seemed like the natural state of affairs.
Until this summer.
If somebody asks you why, there are often two markedly different kinds of explanations you could give.
Their differences are psychological & social in addition to being semantic.
“everything is the way it is because it got that way”
— D’Arcy Thompson
I run a software company, and sometimes users will email me asking, “Why is feature X like this? It should be like that.”
My response, which I don’t necessarily write out: if you want to know “why feature X is like this”, well… I could tell you the long history of how Complice mutated its way to being what it is today, which would contain a causal explanation for why the feature is the way it is.
…however, if you’re looking for not a causal explanation, but rather a normative explanation, or justification of “why it makes sense for feature X to be like this”, then I don’t really have one. I basically agree with you. All I have to offer is that it would be work to change it. And that I probably will at some point but it hasn’t been a priority yet.
We might say that causal explanations explain “why [proposition] is true” whereas normative explanations explain “why [[proposition] is true] is ‘reasonable,’ or ‘acceptable.'”
I think we want to be a little wary of the second kind of explanatory process. » read the rest of this entry »
At burning man this year, I spent a day exploring that question, from the inside and from the outside.
“What’s it like to be you?” I asked someone sitting at the Tea House at my camp. They said something like, “It’s awesome. My life is really great. I have all of these really good friends…” and I said “Sure, sure, but what’s it like?”
I was trying to understand, I guess, what the texture of his qualia was like. (Qualia = “an unfamiliar term for something that could not be more familiar to each of us: the ways things seem to us”(wikipedia)) I was having this feeling that other people were just figures in my dream, or just characters in my story, and I think this was in part an attempt to break out of that.
I spent a few hours at the Tea House, talking with friends and strangers, trying to get glimpses into what the plots of their stories looked like, and sampling my own experiences as well. I ran into Brayden, one of my campmates, around the start of this, who told me that he was heading out. I ran into him again, hours later, just before I was heading out, and he said he was going to go sleep.
I spent a moment being present to the reality that he had had his own story happen in the space between those two tiny interactions, and that our plots had just intersected momentarily.
After I left camp, I found myself reflecting that the “What is it like to be you?” question, while pointed and interesting, wasn’t the only way to get clues about the texture of others’ experience. “How are you doing?” when asked with the right kind of tone, could actually generate some windows into the other person as well. Also, of course, off-hand remarks that people make, if you’re paying attention.
Part of my mission for that day was » read the rest of this entry »
When you think of “ultimatums”, what comes to mind?
Manipulativeness, maybe? Ultimatums are typically considered a negotiation tactic, and not a very pleasant one.
But there’s a different thing that can happen, where an ultimatum is made, but where articulating it isn’t a speech act but rather an observation. As in, the ultimatum wasn’t created by the act of stating it, but rather, it already existed in some sense.
I had a tense relationship conversation a few years ago. We’d planned to spend the day together in the park, and I was clearly angsty, so my partner asked me what was going on. I didn’t have a good handle on it, but I tried to explain what was uncomfortable for me about the relationship, and how I was confused about what I wanted. After maybe 10 minutes of this, she said, “Look, we’ve had this conversation before. I don’t want to have it again. If we’re going to do this relationship, I need you to promise we won’t have this conversation again.”
I thought about it. I spent a few moments simulating the next months of our relationship. I realized that I totally expected this to come up again, and again. Earlier on, when we’d had the conversation the first time, I hadn’t been sure. But it was now pretty clear that I’d have to suppress important parts of myself if I was to keep from having this conversation.
“…yeah, I can’t promise that,” I said.
“I guess that’s it then.”
“I guess so.”
I think a more self-aware version of me could have recognized, without her prompting, that my discomfort represented an unreconcilable part of the relationship, and that I basically already wanted to break up.
The rest of the day was a bit weird, but it was at least nice that we had resolved this. We’d realized that it was a fact about the world that there wasn’t a serious relationship that we could have that we both wanted.
I sensed that when she posed the ultimatum, she wasn’t doing it to manipulate me. She was just » read the rest of this entry »
What’s the difference between these two phrases? How do you imagine you’d feel, if someone said one of them to you? Is it different?
Personally, I would feel a lot more comfortable with the first one. I think this is true for lots of people, particularly people who like NVC-like communication.
But, I was at one point surprised to learn, it’s not true for everyone. Some people find statements like #1 above to be annoying. I don’t have a really deep model of why, but I think it triggers a sense of beating-around-the-bush or otherwise not being frank.
I want to share the value I see in using phrases more like #1 than #2, and to place them on a spectrum rather than just having them be binary. To do that, I’m going to tell a brief story here, which is based on a true story that inspired this post.
Friends of mine, whose names aren’t Mitch and Lia, asked me to help them have a tough conversation at a conference we were all attending. They’d been in a romantic relationship for several months, and things were kind of shaky at that point. An incident happened where, due to some ambiguous communication and differing assumptions, Mitch basically felt like Lia had totally ditched him when they’d agreed they would have lunch together that day. Lia had seen him in a conversation with someone else and thought he looked engrossed so she didn’t want to interrupt and figured they’d reconnect in the cafeteria or whatever.
It can be tempting, when engaging in mindset-shifting, to dream of the day when your old mindset goes away forever. I think that that’s not the best target to aim for. It may happen eventually, but there’s often a long phase where both streams of thought coexist. Sometimes it’s even helpful to still have access to that old mindset, but in a kind of isolated way, where you can query it for its opinion but it doesn’t actually run your decisions. Knowing this is important, because otherwise you can think of old-mindset thoughts as failures.
What does this feel like on the inside? One model that my intentional community developed is the idea of there being multiple channels to your thought. So if you have a model of human experience that has steps something like this…
Stimulus → Perception → Interpretation → Feeling / Thought → Intention → Action
…then the channels model suggests that your brain generates multiple interpretations of a given perception in parallel, each of which can in turn generate distinct thoughts and feelings, which might tend you towards different kinds of action. Unless you’ve trained in this particular kind of mindfulness or phenomenological awareness, any particular experience will usually be primarily interpreted through one channel, yielding a dominant thought/feeling/intention/action that comes out of how that channel makes sense of things. I think the skill of pulling these apart is valuable.
Raise your hand if you’ve practised mindfulness before.
Mindfulness [meditation], as probably most of you know, is the practice of focusing your attention on (usually) your breath, and when your mind wanders, bringing it back. You’re training your ability to deliberately influence your subjective experience. You’re training your ability to not be distracted, and to recover from distraction.
But how are you doing this? You’re sitting on your cushion, in your quiet room… practising not being distracted by… well, nothing. I mean, your own thoughts, sure. But you’re not really trying to use your brain for anything, so this is pretty crude: all thoughts get set aside. This is maybe level one mindfulness: a good foundation, but not that directly applicable to everyday life.
What can you do with it? What would applied mindfulness look like?
How could you train these skills in contexts more like the ones in which you’ll actually use them?
I have things to say about the Ask/Guess/Tell Cultures model, and an addition/amendment to propose: Reveal Culture. Shifting cultures is hard, so what you’re about to read is not going to have a quality of “let’s all go do this!” I do think it’s worth talking about a lot more, and working on gradually and creatively with others who are game to experiment with culture-crafting.
This post is going to assume that you’re familiar with the Ask/Guess Culture model at the very least. I don’t want to have to explain the whole concept from scratch. The post is written with a Tell Culture familiar audience in mind, although I think it would be worth reading without it. I will talk about each in turn and my understanding of how they work, so you understanding them well is not a prerequisite for this post.
I do want to note that I think it makes more sense to talk about “ask cultures” or even “Guess-based cultures” though, rather than in the singular. This is helpful for keeping salient the fact that there are many very different cultures built upon the platform of Ask or of Guess.
So I’m going to use Majuscule Singular to talk about the platforms and lowercase plurals to talk about the cultures themselves.
I want to talk about a new cultural platform: Reveal Culture.
It has similarities to Tell Culture, but I’m choosing a new name for three reasons:
I’ll talk later about why I’ve chosen the name “Reveal”. Right now I want to talk about the structure of the models.
In internet discussions, there have been proposals to refer to Ask/Guess/Tell as (variably) styles, strategies, skills, techniques, habits or something else (rather than “cultures”). In some cases, I think that this suggestion arises out of an oversimplification of how they actually work, although Brienne pointed out to me that there’s at least one good reason to avoid the term ‘culture’: “because ‘culture’ is way too close to ‘tribe’, and it makes people focus on cheering or defense.”
Unfortunately, those other terms aren’t sufficiently complex to model the dynamics. » read the rest of this entry »
It’s my birthday today. I’m throwing a party tomorrow! (A cuddle party (like last year) with also a dancefloor (an addition to last year)). Organizing the party has actually been fairly straightforward. What’s been more complex is figuring out who to invite. Or rather, who not to invite.
So first I invited a bunch of really obvious people: close friends and my partner, and a friend who I hoped would be down to DJ for a bit. A couple of friends who’d previously expressed interest in a cuddle party. Who else?
I’m part of a fairly close-knit community, living in an intentional house. One assumption might be that I’d invite everyone who lives in my house. I think, if it weren’t “my birthday party”, but just a general cuddle party like I’ve also thrown, then I probably would have. But it’s my birthday party, so I don’t need to assume anything in particular about the guest list.
I found myself reflecting: there were a bunch of people that I was totally open to having at my party, but whom I didn’t want to explicitly invite. Why was this?
I'm Malcolm Ocean.
I'm developing scalable solutions to fractal coordination challenges (between parts of people as well as between people) based on non-naive trust and intentionality. More about me.
