Or more straightforwardly:
“how to give feedback to somebody about something that you’re noticing going on for them, where you suspect that if you try to acknowledge it they’ll get defensive/evasive & deny it”
One of the core principles of my Non-Naive Trust Dance framework is that it’s impossible to codify loving communication—that any attempt to do so, taken too seriously, will end up getting weaponized.
Having said that, maybe if we don’t take ourselves too seriously, it would be helpful to have a template for a particularly difficult kind of conversation: broaching the subject about something you’re noticing, where you expect that by default what will happen is that you won’t even be able to get acknowledgement that the something exists. This can be crazy-making. I often call it “blindspot feedback” although for most people that phrase carries connotations that usually make people extra defensive rather than more able to orient and listen carefully.
To see more about how I think about this, you can read this twitter thread:
But I want the template to stand alone, so I’m not going to give much more preamble before offering it to you. The intent is that this template will help people bridge that very first tricky step of even managing to acknowledge that one person is seeing something that the other person might not be seeing, and having that be okay.
I’m calling this alpha-testing not beta-testing because while I know the principles underlying this template are sound, and I’ve tested the moves in my own tough conversations and while facilitating for others… as of this initial publication the template itself has been used zero times, so I don’t want to pretend that it itself is well-honed.
So I’d like to collect lots of perspectives, of what people think of the template just from looking at it, and of how conversations go when you try to use the template for them.
Without further ado, here’s a link to the template.
I’d love if you gave me your thoughts while you read it. To do that, make a copy, name it “Yourname’s copy of Template” then highlight sections and leave comments on them, then give comment access to me (use my gmail if you have it, or malcolm @ this domain). That would be very helpful. Even just little things like “ohhhh, cool” or “I don’t get why you’d say this” or “would it work to rephrase this like X, or would that be missing something important?”
To try it out, make a copy, then fill it out, and do what you want with it. Then, if you’d like to help me iterate on it or would otherwise like your experience of using it seen by me, fill out this form and let me know how it worked for you (or didn’t).
I'm Malcolm Ocean.
I'm developing scalable solutions to coordination between parts of people as well as between people. More about me.