Selling to friends (and telling crushes you like them)

I was chatting with a friend of mine the other day, who remarked:

I’ve got a question for you… I’m working at this company where I get a referral bonus for new hires or new customers, and when I told some of my coworkers that I was friends with the CEO of [Company], they said that I should try to get them to sign up.

…and I was like “whoa, that feels really aversive”. So I was wondering if you have any tips on selling to your friends.

Turned out this is a question I had pondered before, myself. Specifically, last October I found myself puzzling over the question:

“Why was it easy to ask friends for money when I was starting Complice, but not now?”

Fortunately, most of the conversations in which that had happened were recorded in the form of chat logs, so I was relatively easily able to investigate the question framed as such. First, I made a list of relevant factors that were different at the nascent stages of my company versus several years in:

  • in 2013 it was kind of an exclusive offer: you couldn’t just decide to sign up without me contacting you… and I was only looking for ~10 people to start. Not only that, but if I hadn’t messaged them, they probably wouldn’t have even known that it was happening… so there was a sense in which I was giving them valuable information. Whereas now, many of my friends have heard of Complice already.
  • » read the rest of this entry »
A portrait of Malcolm Ocean

I'm Malcolm Ocean.

I'm developing scalable solutions to fractal coordination challenges (between parts of people as well as between people) based on non-naive trust and intentionality. More about me.

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